Let's assume you are a frequent user of LegacyApp, organising all your important information on the app for yourself and your loved ones. Whenever the app asks you to confirm if you are OK, you do so. But you ask yourself:
What if something happens to me? How will my notes be passed to my Beneficiary?
Depending on whether you use the Trusted Friends function, one of two scenarios will occur:
Scenario 1: You do not use the optional and free Trusted Friends function in LegacyApp
If you do not use the Trusted Friends function, the Secure Access Procedure will start right after you miss the second “Is everything OK?” notification. This means that if your notifications are set to weekly, we will notify your Beneficiary if you miss the notifications over the course of 2 weeks; if your notification period is set to 2 weekly, we will contact your Beneficiary if you have not responded to the notifications for 4 weeks. LegacyApp gives you time (1 day, 1 week or 2 weeks depending on your settings) to respond to a notification.
Go to the "Secure Access Procedure" section below to read more.
Scenario 2: You use the Trusted Friends fuction (and at least 3 people have accepted to be your Trusted Friend)
In this situation, LegacyApp will first automatically send questions (via email and/or SMS – depending on the preferences each Trusted Friend has set) with a simple question: "Is [Your Name] okay?"
Your Trusted Friends will only be able to respond YES or NO to the question. When at least two people respond NO, the Secure Access Procedure to your data will begin. Go to the "Secure Access Procedure" section below to read more.
Secure Access Procedure
Imagine that John Smith (e.g. using his email john@email.com) was gathering notes in LegacyApp and set up his wife, Anna Smith, as his Beneficiary. Therefore, in LegacyApp, he would enter the email that his wife uses most frequently (e.g. anna.smith@email.com) in the Beneficiary field. He also used the Trusted Friends function.
John regularly used the app for several years, and has set LegacyApp's check-in period set to weekly. For some reason he forgets, or chooses not to, inform Anna that he was using LegacyApp. When creating backups in LegacyApp, he created an encryption key and provided the following hint for Anna: “The jeweler where I bought your engagement ring + the name of your first cat + @ (symbol)". All written together, and all letters capitalized.” He knew Anna would be able to guess the encryption key based on the hint.
John rides his bike often. During one of his rides, he falls so badly that he goes into a coma. His smartphone, which he used and which has LegacyApp installed on it, was also damaged. Therefore, he stops responding to notifications in the app and via email.
In this situation, the Secure Access Procedure automatically starts on the account registered to john@email.com, after John misses the second weekly notification sent to him by LegacyApp.
Step 1: LegacyApp sents emails and SMS messages to the Trusted Friends as indicated by John. John's friend and his sister respond "NO" to the question "Is John OK?"
Step 2: LegacyApp sents an email to anna.smith@email.com entitled “Secure access to information in LegacyApp.”
From LegacyApp's email, Anna lerns that user john@email.com has been gathering notes for her in the app, and now Anna has the ability to access these notes. In order to do so, Anna is asked to:
Step 3: When Anna logs into LegacyApp with the above credentials, she sees the hint for the Encryption Key created by John: "The jeweler where I bought your engagement ring + the name of your first cat + @ (symbol)". All written together, and all letters capitalized.” She easily guesses the Encryption Key. It is: “TIFFANYSONIA@”.
Step 4: After entering the correct Encryption Key when requested, LegacyApp automatically decrypts the location of John's backup file on his personal cloud account, and then downloads and decrypts the notes on Anna's phone, allowing Anna to browse through the notes.
Thanks to accessing John's notes, Anna learns a lot of valuable information necessary for her daily life without John: information about bank accounts and recurring payments that John has been handling. John also noted that he signed up for a group accident insurance policy at work, which he had forgotten to mention to Anna. Thanks to this information, Anna is able claim compensation from the insurance company.